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Assessing Confidence and Competence of Student Pharmacists in a Virtual Medication Adherence Training Program
Mekaliah Creese1, Genevieve Hale2, Tina Benny2
1Baptist Health South Florida, Homestead Hospital, Homestead, FL, USA.
Virtual medication adherence training (VMAT) significantly boosted pharmacy students' confidence, competence, and knowledge in telehealth services. While knowledge improved, practical application in live sessions highlighted areas for further skill development.
Area of Science:
- Pharmacy Education
- Telehealth
- Medication Adherence
Background:
- The increasing use of telehealth necessitates training for healthcare professionals in delivering virtual patient services.
- Pharmacy students require specialized skills to effectively manage medication adherence remotely.
Purpose of the Study:
- To evaluate the impact of a virtual medication adherence training (VMAT) program on pharmacy students' self-assessed confidence and competence.
- To measure changes in knowledge related to medication adherence services delivered via telehealth.
Main Methods:
- A pilot pre-/post-observational study involving Doctor of Pharmacy students.
- Training included asynchronous online modules and live virtual/telephonic standardized patient sessions.
- Perceived confidence, competence, and knowledge were assessed using pre-/post-surveys and module-specific quizzes.
Main Results:
- Significant improvements were observed in students' overall perceived confidence and competence after VMAT.
- Knowledge assessments demonstrated significant gains following each module.
- Performance in live sessions indicated areas for improvement in issue resolution, patient follow-up, and knowledge assessment.
Conclusions:
- The VMAT program effectively enhanced pharmacy students' confidence, competence, and knowledge in telehealth medication adherence services.
- Integration of VMAT into pharmacy curricula is recommended to equip future pharmacists with essential virtual patient care skills.
- Further development is needed to address practical skill gaps identified in simulated patient interactions.
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