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Benchmarking Relevance for Hospital Design and Planning: An International Web-Based Survey.

Hannah-Kathrin Silja Viergutz1, Laura Cambra-Rufino2, Michael Apple3

  • 1University of Vienna, Austria.

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|April 9, 2024
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Summary

This study reveals key international benchmarking metrics for hospital design, highlighting space and cost as crucial for global comparability. Findings aim to improve standardization and knowledge exchange in healthcare facility planning.

Keywords:
academic researcharchitectbenchmarkingdesign guidelinesdesign regulationshealthcare designerhospitalinternational designpractice researchquestionnaire/surveyresearch informed design

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Area of Science:

  • Healthcare Design and Planning
  • Hospital Management and Operations
  • International Benchmarking Standards

Background:

  • Benchmarking is vital for clinical and managerial improvements in healthcare.
  • Limited research exists on benchmarking in hospital planning, design, and construction.

Purpose of the Study:

  • To identify globally important benchmarking metrics for hospital design.
  • To investigate country-specific differences in benchmarking practices.
  • To understand prioritized metrics among design practitioners and facility managers.

Main Methods:

  • A global web-based survey was distributed to hospital design and facility management professionals.
  • The survey included Likert-scale and open-ended questions, pilot-tested in five countries.
  • Statistical analysis (PowerBI, R-Studio) and qualitative analysis (MAXQDA) were performed on 280 responses.

Main Results:

  • Space-related metrics (e.g., inpatient unit layout, private rooms) are globally prioritized.
  • Project type (new construction, renovation) and construction date are key comparability metrics.
  • Construction cost per building gross area is the most critical cost-related metric internationally.

Conclusions:

  • Benchmarking enhances efficiency and standardization in hospital design but faces challenges in international comparability.
  • Further investigation into benchmarking strategies is needed for reliable global knowledge exchange.
  • Addressing data access and national metric variations is crucial for effective international benchmarking.