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Nurse leaders' interpersonal communication competence: A mixed-method systematic review
Petra Kämäräinen1, Leena Mikkola2, Anu Nurmeksela1
1Department of Nursing Science, Faculty of Health Sciences, University of Eastern Finland, Kuopio, Finland.
Journal of Advanced Nursing
|April 10, 2024
Summary
This review synthesizes nurse leaders
Area of Science:
- Nursing Leadership
- Communication Studies
- Healthcare Management
Background:
- Effective interpersonal communication is crucial for nurse leaders.
- Existing literature provides varied perspectives on nurse leaders' communication competence.
Purpose of the Study:
- To systematically review and synthesize evidence on nurse leaders' interpersonal communication competence.
- To identify themes and levels of communication competence in nursing leadership.
Main Methods:
- A systematic mixed-methods review was conducted.
- Data were synthesized using a convergent and narrative approach.
- Quality appraisal was performed using established tools.
Main Results:
- Twenty-six studies met the inclusion criteria.
- Nurse leaders' communication competence was categorized into message, relational, and task competence.
- Three levels of competence were identified: novice, competent, and expert.
Conclusions:
- Communication skills in nurse leaders exhibit a hierarchical structure.
- The current understanding of nurse leaders' communication competence is narrow and transmission-focused.
- Further research should explore cognitive and affective aspects of communication competence.
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