Digital Transformation of Public Services as State Transformation: An Overview of the Experience in Turkey During the Pandemic
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View abstract on PubMed
Summary
This summary is machine-generated.The digital transformation of Turkish public services accelerated during the COVID-19 pandemic, reflecting a broader shift towards a neoliberal regulatory state. This transformation reshaped state power, actors, and rationales for governance.
Area Of Science
- Public Administration
- Political Science
- Digital Governance
Background
- The COVID-19 pandemic accelerated the digitalization of public services in Turkey.
- This digital shift is part of a larger, ongoing transformation of the Turkish state.
- The transformation aligns with the ideology of a neoliberal regulatory state focused on market-led development.
Purpose Of The Study
- To analyze the contextual aspects of Turkish public administration's digital transformation during the COVID-19 pandemic.
- To connect the accelerated digitalization of public services to the broader neoliberal state transformation.
- To utilize the "state transformation approach" to understand governance outcomes.
Main Methods
- The study employs the "state transformation approach" as an analytical framework.
- It examines shifts in the location of state power.
- It analyzes changes in the actors exercising state power and the rationales for its use.
Main Results
- Digitalization of public services during the pandemic is intrinsically linked to Turkey's neoliberal state transformation.
- Governance outcomes are a manifestation of neoliberally informed shifts in state power, actors, and rationales.
- The ideological framing of the state as a facilitator of market-led development underpins these changes.
Conclusions
- The digital transformation of Turkish public administration during COVID-19 is not an isolated event but a product of deeper state restructuring.
- Understanding these changes requires analyzing the evolution of state power within a neoliberal framework.
- The "state transformation approach" offers a valuable lens for examining contemporary governance shifts.
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