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Updated: Jun 28, 2025

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Published on: February 11, 2020
Engaging internal and external audiences to develop and promote zoo-based conservation efforts
Nichole L Nageotte1, Marley Steele-Inama2, Brittany Frederick3
1Department of Community Research and Evaluation, Denver Zoological Foundation, Denver, Colorado, United States of America.
Zoos can encourage conservation by promoting actions like habitat restoration and buying wildlife-friendly products. This study used visitor feedback to select effective conservation campaign strategies.
Area of Science:
- Conservation Science
- Environmental Psychology
- Behavioral Science
Background:
- Zoos, as place-based conservation organizations, are uniquely positioned to influence public behavior for wildlife protection.
- Developing effective conservation action campaigns requires understanding public interest and barriers to participation.
Purpose of the Study:
- To inform the development of a conservation action campaign for an urban zoo.
- To identify specific conservation actions that resonate with zoo visitors.
- To understand visitor values influencing environmentally friendly behaviors.
Main Methods:
- A multi-phase, front-end evaluation involving staff brainstorming and visitor surveys.
- Analysis of survey data using the Transtheoretical Model of Behavior Change.
- Iterative narrowing of conservation actions based on staff and visitor input.
Main Results:
- 164 potential conservation actions were initially brainstormed, narrowed to 20, then 10 for surveys.
- Visitor interest, perceived barriers, and benefits were assessed for selected actions.
- Visitors showed alignment with self-transcendent values, suggesting a focus on broader impact.
Conclusions:
- Evidence-based decision-making identified habitat restoration and purchasing wildlife-friendly products as key campaign focuses.
- Campaigns should leverage visitor values, particularly self-transcendence, for greater impact.
- Understanding visitor perspectives is crucial for designing successful conservation initiatives.
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