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Untangling the perception of value in value-based healthcare - an interview study
Axel Wolf1, Annette Erichsen Andersson2, Ewa Wikström3
1Institute of Health Care Sciences, Sahlgrenska Academy, University of Gothenburg, Gothenburg, Sweden and Centre for Person-Centred Care (GPCC), University of Gothenburg, Gothenburg, Sweden.
Value-based healthcare (VBHC) implementation reveals differing perceptions of value between clinicians and non-clinicians. Integrating patient and non-clinician perspectives is crucial for VBHC success.
Area of Science:
- Healthcare Management
- Health Economics
- Patient-Centered Care
Background:
- Value-based healthcare (VBHC) redefines healthcare value as patient outcomes relative to cost.
- Successful VBHC implementation requires understanding diverse stakeholder perceptions of value.
Purpose of the Study:
- To explore stakeholder perceptions of value during VBHC implementation at a Swedish hospital.
- To inform leaders on effective strategies for developing value-based healthcare.
Main Methods:
- Semi-structured interviews conducted with 19 clinicians and non-clinicians involved in VBHC implementation.
- Content analysis of interview data to identify key themes and perceptions.
Main Results:
- Clinicians view value as dynamic, prioritizing patient outcomes over cost containment.
- Non-clinicians perceive value through the lens of outcome-cost interplay, linking VBHC to strategic governance.
- Clinicians see VBHC as an opportunity to focus on patient outcomes, not just cost reduction.
Conclusions:
- Significant variation exists in how clinicians and non-clinicians define value in VBHC.
- Over-reliance on clinician-centric value definitions risks undermining VBHC's core principles.
- Integrating patient and non-clinician value perceptions with clinical perspectives is essential for effective VBHC.
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