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Child participation during outpatient consultations: a mixed methods study
Maud M Koenis1, Heleen Vroman2, Paul L P Brand3,4
1Department of Pediatrics, Bravis Hospital, Boerhaaveplein 1, 4624 VT, Bergen op Zoom, the Netherlands.
Insights
Children’s verbal participation in pediatric consultations is limited, despite equal turn-taking with parents. Increasing triadic conversations can enhance child involvement in healthcare decisions.
Area of Science:
- Pediatric Healthcare
- Clinical Communication
- Patient-Centered Care
Background:
- Child participation in healthcare is desired but often limited.
- Existing data on child involvement in clinical encounters is scarce.
- Verbal child participation ranges from 4-17% and is often confined to social talk or providing basic medical information.
Purpose of the Study:
- To assess the actual level of child participation in Dutch pediatric outpatient clinics.
- To identify factors influencing child engagement during medical consultations.
Main Methods:
- Recorded and transcribed 16 consultations from six pediatricians.
- Included children aged 4-18 years referred by a general practitioner.
- Utilized quantitative (word count, speech turns) and qualitative (conversation analysis) methods.
Main Results:
- Children's speech turns equaled parents' (28% vs. 29%), but their word contribution was significantly lower (11% vs. 23% for parents).
- Older children (teenagers) showed higher participation in both words and turns.
- Children actively initiated conversations and participated during history taking and examinations, but not in decision-making.
Conclusions:
- Despite increased turn-taking, children's verbal contribution in pediatric consultations remains low.
- Encouraging a triadic conversation style among pediatricians, parents, and children throughout the encounter can potentially increase child participation.
Abstract:
Although children wish to be included in their own healthcare, they recognize a gap between their right to be heard and their ability to become involved. Despite adaptation of medical consultation styles which suit a more patient-centered approach, data on the current state of child participation in clinical encounters are missing. We aimed to assess actual child participation in a Dutch pediatric clinic. Children aged 4-18 years visiting a pediatric outpatient clinic for consultation after general practitioner's referral were included. Sixteen consultations of six pediatricians were recorded and transcribed verbatim. Quantitative measurement included word count and speech turn; conversation analysis with qualitative appraisal provided data on participatory behavior. Quantitative child participation equaled parent participation in turns (28% vs 29%, respectively), but remained limited in words (relative contribution 11% for child, 23% for parent and 66% for pediatrician). Children spoke on average six words per speech turn. Child age correlated positively with participation in words (p = 0.022, r = 0.566) and turns (p = < 0.001, r = 0.746). Children were mostly involved during social history taking, introduction, and physical examination but did not actively speak during the decision-making process. Children took an active role by instigating talks. Qualitative facilitators included appropriate language and verbal or non-verbal child allocated turns. Adults involved children by asking them questions and verifying their opinions or plans with the child. Teenagers participated most during the entire consultation, while younger children were more likely to lose their focus by the end of the conversation.
Conclusion:
Despite increased turn taking, children's verbal participation remains low in pediatric consultations. If pediatricians and parents maintain a triadic conversation style throughout every stage of the medical encounter, child participation may increase.
What Is Known:
• Verbal child participation varies between 4 and 17%, measured in turns, words, speech time, or utterances. • Child participation is limited to social talk, laughter, and providing medical information.
What Is New:
• Child speech turns equal parental speech turns (28%), but average relative word count remains low (11%). • Three percent of the children's turns are defined a "contributing in decision making, giving their opinion or give consent," which equals three turns per consultation.
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