Evaluation of Dunedin Plunket family units

The 249 new cases who presented to Dunedin's two family units during an eight month period in 1983 are described. Data including demographic details, the nature of the presenting problems, the types and frequency of interventions used, and the outcome as perceived by unit staff, referring agency and the child's mother, were collected. Commonly the presenting problem was but one of several identified by unit staff. The number and duration of family unit contacts did not differ greatly for different types of presenting problems. Outcome ratings by the involved health care workers agreed closely with those who made the referral (usually Plunket nurses) and suggested a definite improvement in the majority of cases. There was a high level of consumer satisfaction. Family units are still evolving and adapting to suit local needs, and it seems that they are providing an efficient and effective service which is unique in New Zealand.