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Emergency nurses' experience in caring for unidentified patients: A qualitative study
Mingmin Luo1, Hailong Hou2, Yan Jiang1
1Department of Emergency Medicine, Shengjing Hospital of China Medical University, NO.36 Sanhao Street, Shenyang 110004, Liaoning, PR China.
Caring for unidentified patients increases emergency nurses' workload and mental stress. Enhanced support and clear care standards are crucial for nurses managing these complex patient cases.
Area of Science:
- Emergency Nursing
- Patient Care Standards
- Healthcare Management
Background:
- Unidentified patients present unique challenges in emergency departments.
- Existing care processes may not adequately address the needs of unidentified patients or nursing staff.
- Understanding nurses' experiences is vital for improving care delivery.
Purpose of the Study:
- To explore emergency nurses' lived experiences caring for unidentified patients.
- To identify the challenges and needs of nurses in these situations.
- To inform the development of standardized care protocols for unidentified patients.
Main Methods:
- Descriptive phenomenological research design.
- Purposive sampling of 16 emergency department nurses.
- Semi-structured interviews and Colaizzi's 7-step analysis.
Main Results:
- Nurses reported increased workload and significant mental stress.
- Key themes included the need for material resources and external support.
- Emotional experiences were complex and predominantly negative.
Conclusions:
- Emergency nurses require greater external support to manage unidentified patients effectively.
- Hospital administrators must address nurses' caregiving experiences through targeted interventions.
- Developing specific processes and standards of care is recommended.
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