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Pharmacy faculty experiences with student academic entitlement: a multinational study from the Arab world
Dalal Hammoudi Halat1, Mervat M Alsous2, Ali Azeez Al-Jumaili3
1Academic Quality Department, QU Health, Qatar University, Doha, Qatar. dhammoude@qu.edu.qa.
BMC Medical Education
|April 28, 2024
Summary
Academic Entitlement (AE) is moderately prevalent among pharmacy students in the Arab World, with faculty reporting issues like late assignments and unprofessional communication. Addressing AE requires faculty and stakeholder collaboration.
Area of Science:
- Pharmacy Education
- Higher Education Studies
- Student Affairs
Background:
- Academic Entitlement (AE) is defined as students expecting high grades or preferential treatment without commensurate effort.
- Investigating AE from the faculty perspective in Arab colleges of pharmacy remains an under-explored area.
- This study addresses the gap by examining faculty experiences and perceptions of student AE in the Arab World.
Purpose of the Study:
- To explore pharmacy faculty's experiences and perceptions regarding student Academic Entitlement in Arab countries.
- To identify common student complaints, communication challenges, and faculty-perceived reasons for AE.
- To assess the prevalence and components of AE among pharmacy students from the faculty viewpoint.
Main Methods:
- A cross-sectional, anonymous, electronic survey was distributed to pharmacy faculty across Arab nations.
- The survey included demographic data, a 17-item AE measure across seven components, and questions on perceptions and reasons for AE.
- Data from 345 faculty respondents were analyzed.
Main Results:
- A moderate level of AE was reported (mean score 46.05 ±7.29), with 'customer service expectation' (62%) and 'responsibility avoidance' (59%) being the highest scoring components.
- AE was significantly associated with faculty in clinical pharmacy departments and those with fewer years of experience.
- Common student complaints included late assignment submissions (90%), and faculty faced unprofessional verbal communication (58%) and social media messages (57%).
- Perceived reasons for AE included poor admission criteria (40%) and the proliferation of private pharmacy colleges (37%).
Conclusions:
- Pharmacy faculty in the Arab World experience moderate levels of Academic Entitlement among students.
- Addressing AE requires a collaborative approach involving faculty, students, and other educational stakeholders.
- Further research is recommended to evaluate interventions aimed at mitigating AE in pharmacy students.
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