Unveiling Patient Trust in Physicians Across China: Insights from a Nationwide Cross-Sectional Study
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View abstract on PubMed
Summary
This summary is machine-generated.Patient trust in Chinese physicians is high, influenced by hospital convenience, physician attributes like patience and privacy protection, and patient demographics. These factors are key to enhancing doctor-patient relationships and healthcare quality.
Area Of Science
- Healthcare Management
- Patient Experience
- Medical Sociology
Background
- Patient trust is crucial for effective doctor-patient relationships and healthcare quality.
- Limited research exists on patient trust in healthcare providers in China.
- This study addresses the gap by examining trust in Chinese outpatients.
Purpose Of The Study
- To assess the current level of patient trust in physicians among outpatients in China.
- To identify key factors influencing patient trust in healthcare providers.
- To provide evidence for improving doctor-patient trust and relationships.
Main Methods
- Survey of 28,760 outpatients across 136 tertiary hospitals in China (Dec 2017-Jan 2018).
- Utilized a multilevel logistic regression model to analyze trust determinants.
- Included sensitivity analyses to ensure the robustness of findings.
Main Results
- Over 91% of patients expressed trust in their physicians; only 0.94% distrusted.
- Trust was higher in hospitals with convenient payment, volunteer guidance, and adequate waiting areas.
- Physician seniority, patience, and privacy protection positively correlated with patient trust. Male patients reported higher trust than females.
Conclusions
- A high level of patient trust in physicians exists in Chinese tertiary hospitals.
- Trust is influenced by patient demographics and provider characteristics.
- Hospitals prioritizing patient privacy and efficient, caring services foster greater trust.
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