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Frequently asked questions on erectile dysfunction: evaluating artificial intelligence answers with expert mentorship
Muharrem Baturu1, Mehmet Solakhan2, Tanyeli Guneyligil Kazaz3
1Department of Urology, University of Gaziantep, Gaziantep, Turkey.
Artificial intelligence (AI) chatbots like ChatGPT 3.5 and ChatGPT 4 provide accurate answers to erectile dysfunction questions, outperforming BARD. Continuous validation of AI medical information is crucial for reliability.
Area of Science:
- Urology
- Artificial Intelligence in Medicine
- Medical Informatics
Background:
- Erectile dysfunction (ED) is a common condition affecting many individuals.
- Patients frequently seek information online regarding ED causes, diagnosis, and treatments.
- The accuracy of AI-generated responses to medical queries is a growing concern.
Purpose of the Study:
- To evaluate the accuracy and quality of AI-generated responses to frequently asked questions (FAQs) about erectile dysfunction.
- To compare the performance of ChatGPT 3.5, ChatGPT 4, and BARD in providing reliable ED information.
Main Methods:
- A cross-sectional analysis of 56 ED-related questions across nine categories was conducted.
- Responses from ChatGPT 3.5, ChatGPT 4, and BARD were assessed by urology experts.
- Evaluation used F1 scores and global quality scores (GQS) for accuracy, relevance, and comprehensibility.
Main Results:
- ChatGPT 3.5 and ChatGPT 4 demonstrated significantly higher GQS than BARD in several categories, including causes, treatment options, protective measures, and herbal agents.
- F1 scores for ChatGPT models indicated alignment with medical guidelines in areas like causes, diagnosis, and treatment options.
- No significant difference in answer quality was found between ChatGPT 3.5 and ChatGPT 4, but both surpassed BARD.
Conclusions:
- Current AI models, particularly ChatGPT 3.5 and 4, offer a reliable source of information for erectile dysfunction FAQs.
- Expert evaluation confirms the potential of AI in disseminating accurate medical knowledge.
- Ongoing enhancement and validation of AI-generated medical content are essential to ensure patient safety and information integrity.
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