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Related Concept Videos

Therapeutic Communication01:30

Therapeutic Communication

4.5K
Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
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Barriers to Effective Communication II01:21

Barriers to Effective Communication II

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The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
3.6K
Role of Communication in the Nursing Process II: Planning and Implementation01:25

Role of Communication in the Nursing Process II: Planning and Implementation

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Several factors are considered while creating a patient's care plan. Motivation is a factor in improving communication, and patients often require encouragement to try different approaches involving significant change. It is essential to involve the patient and family in decisions about the plan of care to determine whether the suggested methods are acceptable. Consider meeting critical comfort and safety needs before introducing new communication methods and techniques. Allow adequate time...
1.8K
Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch

4.8K
The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
4.8K
Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing

7.8K
Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
7.8K
Barriers to Effective Communication I01:30

Barriers to Effective Communication I

8.8K
A communication barrier is any distortion or interruption during a conversation, resulting in miscommunication of the message. A good communicator should know these barriers and continuously check for the listener's understanding by obtaining feedback.
Communication barriers include the following:
Physiological barriers: They are limitations caused by a person's health condition or disability, such as hearing loss, poor eyesight, illness, or unconsciousness. An example to overcome this...
8.8K

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Related Experiment Video

Updated: Jun 26, 2025

Bridging the Technology Divide in the COVID-19 Era: Using Virtual Outreach to Expose Middle and High School Students to Imaging Technology
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A Virtual Communication Workshop to Increase Confidence Using Telehealth Modalities.

Jim Deming1, Patty Horecki1, Rebecca Brustad2

  • 1Mayo Clinic Health System-Northwest Wisconsin, Eau Claire, Wisconsin.

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Summary

Online training for family medicine residents improved confidence in delivering serious news via phone and video calls. Further research is needed to confirm sustained confidence over time.

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Area of Science:

  • Medical Education
  • Communication Skills Training
  • Telemedicine

Background:

  • COVID-19 pandemic disrupted in-person communication training for residents.
  • Need for virtual methods to maintain essential clinical skills.

Purpose of the Study:

  • To evaluate an online workshop for improving residents' skills in delivering serious news remotely.
  • Assess participant confidence in telephone and videoconferencing communication.

Main Methods:

  • Developed a 2-hour online workshop focused on delivering serious news.
  • Residents practiced via simulated telephone and videoconferencing calls.
  • Measured participant confidence using pre-, post-, and 6-month surveys.

Main Results:

  • Significant increase in participant confidence after the online workshop.
  • Confidence levels in delivering serious news remotely were boosted.
  • Sustained confidence at 6-month follow-up was not confirmed.

Conclusions:

  • Online training offers a viable method to enhance resident confidence in remote serious news delivery.
  • Realistic scenarios and best practice discussions were key helpful components.
  • Further investigation is warranted to ensure long-term skill retention.