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Using Twitter (X) to Mobilize Knowledge for First Contact Physiotherapists: Qualitative Study.

Laura Campbell1, Jonathan Quicke2,3, Kay Stevenson1,4

  • 1Impact Accelerator Unit, School of Medicine, Keele University, Staffordshire, United Kingdom.

Journal of Medical Internet Research
|May 14, 2024
PubMed
Summary
This summary is machine-generated.

Twitter (X) can help healthcare professionals mobilize knowledge for clinical practice by providing rapid access to information and networking opportunities. However, challenges like misinformation and privacy concerns exist, necessitating social media training and guidance.

Keywords:
TwitterXfirst contact physiotherapyimplementationknowledge mobilisationmindlinesmusculoskeletalphysiotherapyprimary carequalitativesocial media

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Area of Science:

  • Health Professions Education
  • Knowledge Mobilization
  • Digital Health

Background:

  • Healthcare professionals, including musculoskeletal first contact physiotherapists (FCPs), commonly use Twitter (X).
  • The role of Twitter in knowledge mobilization and reducing the evidence-to-practice gap remains underexplored.
  • FCPs, often working in isolation, are an ideal group to study knowledge mobilization via Twitter.

Purpose of the Study:

  • To explore how Twitter is currently used and can be utilized to mobilize knowledge for FCPs' clinical practice.
  • To understand the potential of Twitter in bridging the gap between research and clinical application for FCPs.

Main Methods:

  • Semistructured interviews were conducted with 19 FCPs in English primary care.
  • Participants were purposively sampled based on employment and Twitter usage.
  • Thematic analysis, guided by the knowledge mobilization mindlines model, was employed.

Main Results:

  • FCPs utilize Twitter for rapid knowledge access, networking, and peer reassurance, addressing needs related to isolated practice and role uncertainty.
  • The journey of knowledge exchange from Twitter to practice involves scrolling, filtering, and adapting information, with infographics being particularly engaging.
  • Impeding factors include misinformation, bias, echo chambers, unprofessionalism, and privacy concerns, leading to reluctance in active participation.

Conclusions:

  • Twitter serves as a valuable adjunct for FCPs, offering quick access to knowledge, networking, and professional support.
  • The mindlines model effectively explains the knowledge exchange journey from digital to offline contexts.
  • Recommendations include social media training and enhanced governance to optimize Twitter's use for knowledge mobilization.