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The public attitude towards ChatGPT on reddit: A study based on unsupervised learning from sentiment analysis and
Zhaoxiang Xu1, Qingguo Fang2, Yanbo Huang3
1Department of Data Science, School of Computer Science and Engineering, Guangzhou Institute of Science and Technology, Guangzhou, Guangdong, China.
Public perception of ChatGPT is largely positive, with users appreciating its conversational abilities. This study analyzed Reddit data to understand user sentiment and identify key discussion themes for ethical implementation.
Area of Science:
- Artificial Intelligence
- Human-Computer Interaction
- Social Media Analysis
Background:
- ChatGPT has gained significant public attention for its advanced capabilities.
- Understanding public perception is crucial for the ethical and effective integration of AI technologies.
Purpose of the Study:
- To comprehensively assess public perception of ChatGPT on Reddit.
- To identify key topics and sentiment surrounding ChatGPT discussions.
Main Methods:
- Content analysis of 23,733 Reddit posts and comments.
- Topic modeling using Latent Dirichlet Allocation (LDA).
- Sentiment analysis employing Textblob and Vader.
Main Results:
- Seven key topics were identified, categorized into user perception, technical methods, and societal impacts.
- Sentiment analysis revealed 61.6% of posts/comments were favorable towards ChatGPT.
- Users highlighted ChatGPT's natural conversational abilities and ease of use.
Conclusions:
- Public opinion on ChatGPT is predominantly positive, emphasizing its conversational strengths.
- Recommendations are provided for developers to improve usability and for stakeholders to ensure ethical implementation.
- Further understanding of ChatGPT's societal advantages and disadvantages is needed for regulated adoption.
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