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Published on: April 6, 2019
Global Health Initiatives: International Physician-to-Physician Consultation Programs.
Shlomit Goldberg-Stein1, Jerrin Varghese2, Jason J Wang3
1Department of Radiology, Donald and Barbara Zucker School of Medicine at Hofstra/Northwell, Manhasset, New York; Vice Chair, ACR Quality and Safety Annual Meeting Planning Board; and Vice Chair, New York State Radiological Society Quality and Safety Committee.
Global telehealth programs successfully provided subspecialty consultations to Ukraine and US Department of State personnel. These initiatives demonstrate the potential of optimized telehealth infrastructure for worldwide clinical and imaging support.
Area of Science:
- Global Health
- Telemedicine
- Medical Informatics
Background:
- Physician-to-physician consultations are crucial for delivering specialized medical expertise.
- War-torn regions and international populations face unique challenges in accessing subspecialty care.
- Existing telehealth platforms require iterative refinement for optimal operational efficiency.
Purpose of the Study:
- To present technical and operational blueprints for two successful global telehealth programs.
- To detail the development and implementation of physician-to-physician subspecialty consultation services.
- To evaluate the successes, failures, and iterative improvements of international telehealth initiatives.
Main Methods:
- Designed a secure web-based physician-to-physician consultation program for Ukraine.
- Leveraged telehealth and image-sharing platforms, iterating on infrastructure and workflows.
- Developed a parallel program for US Department of State (DOS) employees and families.
- Conducted a retrospective review of DOS program imaging reports to assess diagnostic agreement and clinical impact.
Main Results:
- The Ukraine program facilitated 114 patient consultations and 77 subspecialty radiology consults with a 92% response rate.
- The DOS program provided 275 consultations, with 36-38% alternative diagnoses, 20% having moderate/major clinical impact.
- No significant patient or imaging factors were associated with diagnostic disagreements in the DOS program.
Conclusions:
- Optimized global telehealth infrastructure, applications, and platforms enable efficient, high-level clinical and imaging consultations.
- Iterative workflow improvements are key to successful international telehealth program implementation.
- Telehealth effectively bridges geographical barriers to subspecialty medical expertise.
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