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Updated: Jun 26, 2025
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The Social Dimension of Stress: Experimental Manipulations of Social Support and Social Identity in the Trier Social Stress Test
Published on: November 19, 2015
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WORKING AT THE TOP OF THEIR CAPABILITIES: HOW TEAMWORK SUPPORT ATTENUATES LEADER ROLE CONFLICT
Kameron M Carter1, Stacy L Astrove2, Brady M Firth3
1US Department of Veterans Affairs, VISN 23 PACT Aligned Care Team Demonstration Lab, Iowa City VA Health Care System, Iowa City, Iowa; Strome College of Business, Old Dominion University, 2038 Constant Hall, Norfolk, VA 23529.
Group Dynamics : Theory, Research, and Practice : the Official Journal of Division 49, Group Psychology and Group Psychotherapy of the American Psychological Association
|May 20, 2024
Summary
Team member support significantly reduces team leader stress and role conflict. High teamwork support enables leaders to focus on tasks aligned with their qualifications, improving performance.
Area of Science:
- Healthcare Management
- Organizational Psychology
- Team Dynamics
Background:
- Team leader stress is a significant concern in healthcare settings.
- Understanding factors that mitigate leader stress is crucial for effective team functioning.
Purpose of the Study:
- To investigate the impact of team member support on reducing team leader stress.
- To determine if teamwork support allows leaders to focus on tasks aligned with their qualifications.
Main Methods:
- Phase 1: Hierarchical linear modeling with survey data and administrative records from 45 Veterans Health Administration teams.
- Phase 2: Mixed methods design using open- and closed-ended responses from 267 additional Veterans Health Administration providers.
- Analysis included directed content analysis, hypothesis coding, and comparison of coded responses with quantitative data.
Main Results:
- High teamwork support attenuated the negative relationship between provider role conflict and performance.
- Leaders with high teamwork support could focus on tasks consistent with their qualifications.
Conclusions:
- Team members' support plays a crucial role in mitigating leader stress and role conflict.
- Facilitative team dynamics enable leaders to optimize task allocation based on qualifications, enhancing overall performance.
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