Osteoporosis screening in Australian community pharmacies: A mixed methods study
Jonathan Phuong1,2, Rebekah Moles1, Deborah Mason2
1Sydney Pharmacy School, Faculty of Medicine and Health, The University of Sydney, Sydney, New South Wales, Australia.
Summary
Community pharmacies can effectively screen for osteoporosis using the Know Your Bones survey. This accessible health promotion increases national screening rates, addressing underdiagnosis and undertreatment in Australia.
Area of Science:
- Public Health
- Health Promotion
- Implementation Science
Background:
- Osteoporosis is a significant public health issue in Australia, characterized by underdiagnosis and undertreatment.
- Community pharmacies offer a strategic, accessible venue for health screening services due to customer demographics.
Purpose of the Study:
- To develop, implement, and evaluate a community pharmacy-based health promotion service for osteoporosis screening.
- To encourage consumer participation in the anonymous 'Know Your Bones' screening survey.
Main Methods:
- The REAIM framework documented the implementation process.
- Website traffic monitored anonymous uptake of the screening tool.
- Stakeholder interviews explored barriers and facilitators to service implementation.
Main Results:
- The service was implemented across 27 community pharmacies, with 448 website visits.
- Key implementation factors included staff training, pharmacist altruism, and remuneration.
- Staff leveraged existing consumer relationships, and no consumers completed post-screening surveys or interviews.
Conclusions:
- A community pharmacy osteoporosis screening service was successfully designed and implemented in Australia.
- The service was acceptable to pharmacy staff and effective in reaching the target population.
- This low-cost, non-invasive promotion has potential to increase national osteoporosis screening rates.
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