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Racial/Ethnic Trends in Virtual Mental Health Care Utilization Among Undergraduate Students: A Descriptive Study
D M Loren1, T Reuter2, N Bickham2
1TimelyCare, 1315 S Adams St., Fort Worth, TX, 76104, USA. dorothy.loren@timelycare.com.
Virtual mental health services may improve access for Asian, Black, and Multiracial undergraduate students. This contrasts with traditional care, where White and Hispanic/Latinx students accessed services less frequently.
Area of Science:
- Mental Health
- Higher Education
- Health Equity
Background:
- Undergraduate students face significant mental health challenges, with unmet needs exceeding available resources.
- Disparities in mental health support are pronounced among Asian, Hispanic/Latinx, and Black students.
- Virtual-only behavioral health partnerships offer a potential solution to bridge the care gap.
Purpose of the Study:
- To compare engagement in virtual mental health visits across racial/ethnic groups among undergraduates.
- To assess the utilization of virtual care services in relation to the total enrolled student population at 113 institutions.
Main Methods:
- Utilized de-identified virtual visit data and self-reported race/ethnicity for the patient population.
- Compared patient demographics with overall undergraduate student demographics from the Integrated Postsecondary Education Data System (IPEDS).
Main Results:
- Significant differences were observed between the race/ethnicity of students accessing virtual care (N=14,870) and the overall student body (N=619,459).
- Proportionally higher rates of virtual care utilization were found among Asian, Black, and Multiracial students.
- Conversely, White and Hispanic/Latinx students utilized virtual mental health services at proportionally lower rates.
Conclusions:
- A fully virtual mental health model may increase care access for certain racial/ethnic minority undergraduates, including Asian, Black, and Multiracial students.
- This contrasts with traditional care models, where White and Hispanic/Latinx students may access services less frequently.
- Virtual care presents a potentially more equitable approach to undergraduate mental health support.
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