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Digital Engagement Strategy and Health Care Worker Mental Health: A Randomized Clinical Trial
Anish K Agarwal1,2,3, Lauren Southwick1,2,3, Rachel E Gonzales1,2,3
1Department of Emergency Medicine, Perelman School of Medicine, Philadelphia, Pennsylvania.
A digital health strategy using text messages and assessments significantly reduced depression and anxiety in health care workers over six months. This proactive approach improved mental health outcomes compared to standard care access.
Area of Science:
- Digital Health
- Mental Health Interventions
- Healthcare Workforce Well-being
Background:
- Healthcare workers face high rates of depression and anxiety.
- Supporting their mental health is a significant challenge.
Purpose of the Study:
- To evaluate a remote, digital intervention for improving depression and anxiety in healthcare workers.
- Compared a proactive digital strategy with usual care.
Main Methods:
- A 9-month randomized clinical trial involving 1275 healthcare workers.
- Intervention group received monthly text messages, digital assessments, and care linkages.
- Control group had access to a web-based mental health platform.
Main Results:
- The intervention group showed significant reductions in depression scores at 6 and 9 months.
- Significant reductions in anxiety scores were observed at 6 and 9 months for the intervention group.
- The digital strategy improved mental health outcomes compared to usual care.
Conclusions:
- Proactive digital engagement, including text messaging and assessments, effectively reduces depression and anxiety in healthcare workers.
- This strategy offers a scalable solution for supporting mental health in this population.
- Digital interventions can improve mental health outcomes when actively delivered.
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