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Related Concept Videos

Methods of Documentation VI: Case Management Model01:15

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The case management model is a multidisciplinary approach that involves healthcare professionals from diverse disciplines, such as physicians, nurses, therapists, social workers, and pharmacists, working collaboratively to address the various needs of patients. Each healthcare professional brings unique expertise and perspectives, contributing to a more comprehensive understanding of the patient's condition and tailoring treatment plans accordingly.
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The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
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Several factors are considered while creating a patient's care plan. Motivation is a factor in improving communication, and patients often require encouragement to try different approaches involving significant change. It is essential to involve the patient and family in decisions about the plan of care to determine whether the suggested methods are acceptable. Consider meeting critical comfort and safety needs before introducing new communication methods and techniques. Allow adequate time...
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The nursing process uses scientific reasoning, problem-solving, and critical thinking to guide nurses in providing patients with appropriate care. This process is a systematic approach to recognize, avoid, and treat current or potential health issues while promoting the patient's well-being.
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How does communication affect patient safety? Protocol for a systematic review and logic model.

Jeremy Howick1,2, Amber Bennett-Weston3, Josie Solomon3

  • 1Stoneygate Centre for Empathic Healthcare, Leicester Medical School, Leicester, UK jh815@leicester.ac.uk.

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Poor communication in healthcare significantly harms patients, leading to millions of deaths and high costs. This study systematically reviews how communication impacts patient safety, aiming to develop a logic model for better understanding.

Keywords:
Health ServicesPatientsSafetySystematic Review

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Area of Science:

  • Healthcare Quality and Safety
  • Medical Communication Studies
  • Health Services Research

Background:

  • Patient safety incidents cause significant harm, with 1 in 10 patients affected globally.
  • Over three million deaths annually worldwide are linked to patient safety incidents.
  • Poor communication between patients and healthcare practitioners is a major contributing factor to these incidents, impacting hospital expenditure by 15%.

Purpose of the Study:

  • To systematically evaluate the impact of practitioner-patient communication on patient safety.
  • To develop a logic model illustrating the relationship between communication and patient safety outcomes.
  • To synthesize evidence from diverse healthcare settings regarding communication's role in patient safety.

Main Methods:

  • A systematic review of randomized and non-randomized studies will be conducted.
  • Searches will cover multiple databases (MEDLINE, CINAHL, PsychINfo, CENTRAL, Scopus) from 2013 to February 2024.
  • Risk of bias will be assessed using Cochrane ROBINS-I and RoB2 tools, with data synthesized narratively or through meta-analysis.

Main Results:

  • The review will quantify the effects of communication on patient safety incidents.
  • Findings will be organized by healthcare discipline, communication type, and safety incident.
  • A logic model will be presented to visually represent communication's influence on patient safety.

Conclusions:

  • Effective communication strategies are crucial for enhancing patient safety.
  • Understanding the communication-safety link can inform interventions to reduce harm.
  • This research will provide a framework for improving patient safety through better communication practices.