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Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

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Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
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Accountability in nursing is a fundamental principle that underscores the obligation of nurses to take responsibility for their actions and answer for any errors or omissions in patient care. This principle is grounded in the professional, legal, and ethical frameworks that shape nursing practice. For instance, nurses must adhere to all relevant laws, regulations, and practice standards, including guidelines set forth by nursing boards and professional bodies, to ensure their actions comply...
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Professional accountability in nursing is a multifaceted concept that encompasses professional ethics, legal standards, and employment expectations. This framework ensures that nurses maintain and elevate the quality of care while upholding the values of their profession. It compels them to treat patients, families, and colleagues with respect, compassion, and integrity.
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Critical thinking is a cognitive process with several attributes. The attributes of critical thinking include the following:
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  • 1Savanna Carroll is the patient care manager at University of Kentucky Healthcare, Good Samaritan Hospital in Lexington, Ky. At the University of Kentucky College of Nursing in Lexington, Ky., Debra Hampton is assistant dean, MSN & DNP Programs; academic program coordinator, Graduate Leadership Programs; and an associate professor; and Karen Stefaniak is an assistant professor.

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