Unveiling factors influencing judgment variation in sentiment analysis with natural language processing and

Olga Kellert1, Carlos Gómez-Rodríguez1, Mahmud Uz Zaman2

  • 1CITIC, Grupo LyS, Depto. de Ciencias de la Computación y Tecnologías de la Información, Universidade da Coruña, A Coruña, Spain.

Plos One
|May 31, 2024
PubMed
Summary

This study on Spanish TripAdvisor reviews found that adjectives and sentiment words in single-word titles reduce polarity judgment variation. Neutral words, however, increase variation, with effects diminishing in longer titles.

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