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The Nurse as Coach: Building High Performing Teams.

Eileen O'Grady¹, Jean Johnson, Susan Hassmiller

¹Mid-Atlantic Wellness Institute(Dr O'Grady); George Washington University Medical Center (Dr Johnson); and Sulu Coaching, Health Professions Leadership/Nursing, Cary, North Carolina (Dr Hassmiller).

Nursing Administration Quarterly

|June 7, 2024

Summary

Coaching is a vital skill for healthcare professionals facing distress. It empowers nurses by fostering self-understanding and resilience, improving well-being and healthcare culture.

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Area of Science:

Healthcare Management
Organizational Psychology
Leadership Studies

Background:

Modern healthcare in the US faces significant workforce challenges and distress.
National reports highlight the need for innovative solutions to support healthcare professionals.
Coaching is identified as a transformative skill for high-stress environments.

Purpose of the Study:

To explore the practice of coaching as a mindset and skill in healthcare.
To provide guidance and tools for nurse leaders to implement coaching.
To enhance nurse well-being and contribute to a resilient healthcare culture.

Main Methods:

Exploration of coaching principles and their application in healthcare settings.
Analysis of a coaching mindset characterized by trust, deep listening, and curiosity.
Guidance on employing powerful questions and sustaining emotional integrity.

Main Results:

Coaching fosters self-understanding, strengths deployment, improved relational strategies, and moral clarity for nurses.
A coaching mindset shifts practice from 'telling' to 'asking,' empowering nurses with innovative solutions.
Leaders can utilize coaching to navigate system complexities and foster an environment where nurses flourish.

Conclusions:

Coaching is a potent strategy for nurse leaders to address workforce distress.
Implementing a coaching mindset empowers nurses, enhances workplace well-being, and builds a resilient healthcare culture.
The practice of coaching is essential for thriving in complex healthcare systems.