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The Nurse as Coach: Building High Performing Teams
Eileen O'Grady1, Jean Johnson, Susan Hassmiller
1Mid-Atlantic Wellness Institute(Dr O'Grady); George Washington University Medical Center (Dr Johnson); and Sulu Coaching, Health Professions Leadership/Nursing, Cary, North Carolina (Dr Hassmiller).
Coaching is a vital skill for healthcare professionals facing distress. It empowers nurses by fostering self-understanding and resilience, improving well-being and healthcare culture.
Area of Science:
- Healthcare Management
- Organizational Psychology
- Leadership Studies
Background:
- Modern healthcare in the US faces significant workforce challenges and distress.
- National reports highlight the need for innovative solutions to support healthcare professionals.
- Coaching is identified as a transformative skill for high-stress environments.
Purpose of the Study:
- To explore the practice of coaching as a mindset and skill in healthcare.
- To provide guidance and tools for nurse leaders to implement coaching.
- To enhance nurse well-being and contribute to a resilient healthcare culture.
Main Methods:
- Exploration of coaching principles and their application in healthcare settings.
- Analysis of a coaching mindset characterized by trust, deep listening, and curiosity.
- Guidance on employing powerful questions and sustaining emotional integrity.
Main Results:
- Coaching fosters self-understanding, strengths deployment, improved relational strategies, and moral clarity for nurses.
- A coaching mindset shifts practice from 'telling' to 'asking,' empowering nurses with innovative solutions.
- Leaders can utilize coaching to navigate system complexities and foster an environment where nurses flourish.
Conclusions:
- Coaching is a potent strategy for nurse leaders to address workforce distress.
- Implementing a coaching mindset empowers nurses, enhances workplace well-being, and builds a resilient healthcare culture.
- The practice of coaching is essential for thriving in complex healthcare systems.
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