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HIV self-testing in India: implementation and qualitative evaluation of a web-based programme with virtual counsellor
Rose Pollard Kaptchuk1, Jalpa Thakker2, Jade Bell2
1Department of International Health, The Johns Hopkins Bloomberg School of Public Health, Baltimore, Maryland, USA.
Online HIV self-testing (HIVST) in India successfully engaged key populations, with virtual counselors aiding access and linkage to care. This approach demonstrated convenience and privacy, overcoming barriers for hard-to-reach individuals.
Area of Science:
- Public Health
- Infectious Disease Control
- Digital Health
Background:
- Accessible diagnostics are crucial for infectious disease epidemic control.
- HIV self-testing (HIVST) offers a promising solution for engaging high-burden populations.
Purpose of the Study:
- To evaluate an online HIVST program for key populations in India.
- To assess the program's effectiveness in service access and linkage to care.
Main Methods:
- Implementation of a web-based HIVST program with virtual counseling support.
- Kits delivered via courier or pick-up points.
- Programmatic data analysis and qualitative interviews with clients.
Main Results:
- 5324 clients ordered kits; 6% screened positive.
- 72% of those who screened positive completed confirmatory testing.
- Clients reported high satisfaction with convenience, privacy, and virtual counselor support.
Conclusions:
- Web-based HIVST with tailored support enhances access for hard-to-reach populations.
- Community-oriented counseling is vital for overcoming literacy and trust barriers.
- Learnings can inform global HIV diagnosis and epidemic control strategies.
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