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Summary

Comprehension interviews (CIs) using a card game enhance patient-centered care. This active listening method reveals new patient information, aiding management plans and education.

Keywords:
OMAGEOmageactive listeningcard gamecomprehension interviewentretien de compréhensionjeu de cartespatient âgé polypathologiquepolypathological elderly patientsécoute active

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Area of Science:

  • Health Professions Education
  • Patient Communication
  • Active Listening Techniques

Background:

  • Effective patient communication is crucial for developing patient-centered care plans.
  • Traditional methods may not always elicit comprehensive patient information.
  • Active listening strategies can improve information gathering in clinical settings.

Purpose of the Study:

  • To evaluate the effectiveness of OMAGE comprehension interviews (CIs) as a tool for active listening.
  • To determine the utility of CIs in uncovering new patient information.
  • To assess the applicability of CIs in developing patient-centered management plans.

Main Methods:

  • OMAGE comprehension interviews (CIs) were utilized, employing a card game as a communication aid.
  • Training professionals conducted the CIs with patients.
  • Data on newly revealed patient information and perceived utility were collected.

Main Results:

  • Comprehension interviews (CIs) revealed new information for 92% of patients.
  • The card game facilitated active listening and information disclosure.
  • CIs demonstrated potential for building patient-centered management plans.

Conclusions:

  • Comprehension interviews (CIs) are an effective method for active listening and uncovering patient information.
  • CIs can be utilized by various health professionals to support medication reconciliation and patient education.
  • This approach enhances patient-centered care by facilitating deeper understanding and communication.