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Systematizing Complaints About Healthcare and Services at University Hospitals: Content Analysis of Patient/Family

Kenji Takao1, Shingo Ueki2, Mai Kabayama3

  • 1Department of Nursing, Faculty of Nursing, Osaka Dental University, Osaka, Japan.

Journal of Patient Experience
|June 17, 2024
PubMed

Keywords:
Patients’ complaintscontent analysishealth facility environmentpatient-centered caresuggestion boxtaxonomy

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