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Virtual Fracture Clinic Patients' Satisfaction Outcomes
Mohamed Nagy1,2, Christos Kitsis3, Samar Abdelhameed4,5
1Trauma and Orthopaedics, Cairo University Hospitals, Kasr Alainy, Cairo, EGY.
Cureus
|June 18, 2024
Summary
The virtual fracture clinic provides effective orthopedic care, achieving 75% patient satisfaction. This service minimizes patient exposure and optimizes hospital resources, making it suitable for standard practice.
Area of Science:
- Orthopedic Surgery
- Healthcare Management
- Patient Safety
Background:
- The COVID-19 pandemic necessitated balancing patient treatment with safety.
- Virtual fracture clinics were recommended to ensure timely decisions and reduce disease exposure.
- This study evaluated patient satisfaction with virtual fracture clinic services.
Purpose of the Study:
- To assess patient satisfaction with the virtual fracture clinic service.
- To determine the effectiveness of virtual consultations in orthopedic care.
Main Methods:
- Prospective study from January to May 2022 at Queens Burton Hospitals.
- Inclusion of all Emergency Department patients managed via virtual fracture clinic.
- Patient satisfaction questionnaires collected post-consultation.
Main Results:
- 150 patients (average age 40) were included; distal radial fractures were common.
- 75% of patients were satisfied, understood advice, and avoided in-person visits.
- The remaining 25% attended for reassessment or due to communication issues.
Conclusions:
- Virtual fracture clinics are effective standalone services with high patient satisfaction (75%).
- The service conserves clinic slots and hospital resources.
- Implementation into standard UK orthopedic practice is recommended.
