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Improving Asthma Control Test completion rates across a multi-site pediatric pulmonary clinic network: a quality
Jenny H Lin1,2, Elena Huang3, Bridget Rauch3
1Division of Pulmonary and Sleep Medicine, The Children's Hospital of Philadelphia, Philadelphia, PA, USA.
Insights
Sending the Asthma Control Test (ACT) electronically improved its completion rates in pediatric asthma clinics. This quality improvement initiative enhanced patient care without disrupting clinic workflow.
Area of Science:
- Pediatric Pulmonology
- Quality Improvement Initiatives
- Asthma Management
Background:
- Assessing asthma control is crucial for managing pediatric asthma patients.
- Validated questionnaires like the Asthma Control Test (ACT) are key tools.
- Inconsistent ACT completion rates hinder effective outpatient management.
Purpose of the Study:
- To increase the proportion of outpatient visits where the ACT is completed for children with asthma.
- To implement a systematic approach for ACT completion in a multi-site pediatric pulmonary clinic network.
Main Methods:
- An intervention was developed to send the ACT electronically via patient portals prior to visits.
- The strategy was piloted in one clinic and expanded to five others.
- Statistical process control charts tracked average monthly ACT completion rates.
Main Results:
- The pilot clinic saw ACT completion rise from 27% to 72% within 3 months, sustained over 22 months.
- Across all clinics, completion increased from 57% to 76% post-intervention.
- The intervention did not require additional clinic staff time or disrupt clinic flow.
Conclusions:
- Electronic delivery of the ACT to patients and caregivers significantly improved completion rates.
- This approach led to rapid and sustained improvements in a large pediatric pulmonary network.
- The intervention offers a scalable solution for enhancing asthma control assessment.
Objective:
Assessing asthma control is an essential part of the outpatient management of children with asthma and can be performed through validated questionnaires such as the Asthma Control Test (ACT). Systematic approaches to incorporating the ACT in outpatient visits are often lacking, contributing to inconsistent completion rates. We conducted a quality improvement initiative to increase the proportion of visits where the ACT is completed for children with asthma in our multi-site pediatric pulmonary clinic network.
Methods:
We developed an intervention of sending the ACT questionnaire to patients and caregivers through the electronic patient portal to complete prior to their visits. This strategy was first piloted at one clinic beginning in July 2020 and then expanded to 5 other clinics in the network in October 2020. Our outcome measure was average monthly proportion of visits with a completed ACT, tracked using statistical process control charts. The process measure was method of ACT completion tracked using run charts.
Results:
At the pilot clinic, average monthly completion rate rose within 3 months of the intervention from 27% to 72% and was sustained more than 22 months. Completion across all clinics increased from 57% pre-intervention to 76% post-intervention. Importantly, the intervention did not rely on clinic staff to administer the questionnaire and did not interfere with existing clinic flow.
Conclusion:
An intervention of delivering the ACT electronically to patients and caregivers for completion prior to visits led to a rapid and sustained improvement in ACT completion rates across a large, pediatric pulmonary clinic network.
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