Concept of the knowledge-based city logistics: Problems and solutions.

Area of Science:

• Logistics and Supply Chain Management
• Urban Planning
• Information Science

Background:

• Efficient city logistics is vital for sustainable urban development and resident well-being.
• Technological solutions alone may not address challenges in urban freight transport.
• Knowledge management's role in city logistics requires deeper examination.

Purpose of the Study:

• To investigate the function of knowledge management in city logistics.
• To pinpoint barriers to implementing knowledge-based city logistics.
• To propose solutions for enhancing urban freight transport through knowledge sharing.

Main Methods:

• An expert survey involving 31 international specialists in city logistics.
• Transferring four knowledge management processes to the city logistics domain.
• Analyzing challenges in data gathering and knowledge acquisition.

Main Results:

• Difficulties in city logistics are primarily observed in data gathering and knowledge acquisition processes.
• A significant barrier is the reluctance of stakeholders (users, retailers, operators) to share information.
• Expert insights highlight the need for improved organizational and business support.

Conclusions:

• Addressing data sharing reluctance is essential for advancing knowledge-based city logistics.
• Developing a collaborative knowledge base, integrating IT platforms and partnerships, is proposed.
• Focusing on overcoming these specific knowledge management barriers can improve urban freight transport efficiency.