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How the experiences of implementation support recipients contribute to implementation outcomes
Allison J Metz1, Todd M Jensen1, Jenny L Afkinich1
1School of Social Work, University of North Carolina at Chapel Hill, Chapel Hill, NC, United States.
Positive experiences with implementation support practitioners (ISPs) foster trust, increasing the adoption of implementation science. This leads to enhanced capacity and improved outcomes in practice.
Area of Science:
- Implementation Science
- Organizational Behavior
- Health Services Research
Background:
- Limited understanding of implementation support recipients' experiences.
- Need to explore how implementation support practitioners (ISPs) influence implementation outcomes.
- Focus on the mechanisms of behavior change in implementation efforts.
Purpose of the Study:
- Describe the experiences of professionals receiving implementation support.
- Understand how ISPs contribute to behavior change and implementation outcomes.
- Extend research on the role and impact of ISPs.
Main Methods:
- Qualitative study involving 13 individuals from a private foundation.
- Semi-structured interviews to gather in-depth experiences.
- Analysis using qualitative narrative and episode profile analysis with iterative diagramming.
Main Results:
- Positive recipient experiences and trust in ISPs increased acceptance of implementation science.
- Perceived appropriateness and feasibility of implementation science grew, leading to greater application.
- Application of implementation science resulted in sustained capacity and better outcomes.
Conclusions:
- Recipient experiences offer insights into mechanisms of effective implementation support.
- Understanding the relational nature of support is key to building implementation capacity.
- Findings inform evolving approaches to evidence-based practice implementation.
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