Using artificial agents to nudge outgroup altruism and reduce ingroup favoritism in human-agent interaction

  • 0Department of Psychology, Faculty of Humanities, University of Johannesburg, Bunting Road, Auckland Park, Johannesburg, 2092, South Africa.

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Summary

This summary is machine-generated.

Promoting outgroup altruism using adaptive artificial agents can weaken ingroup favoritism. A good reputation is key for these agents to improve intergroup cooperation and societal sustainability.

Area Of Science

  • Social Psychology
  • Human-Computer Interaction
  • Artificial Intelligence

Background

  • Ingroup favoritism and intergroup discrimination hinder societal cooperation.
  • Understanding mechanisms to mitigate these biases is crucial for social sustainability.

Purpose Of The Study

  • To investigate if promoting prosocial outgroup altruism can disrupt the ingroup favoritism cycle.
  • To explore the role of artificial agents in influencing intergroup dynamics.

Main Methods

  • Two studies (N=880) utilized human-agent interaction via a computer-mediated platform.
  • Outgroup altruism was introduced using nonadaptive (Study 1) and adaptive (Study 2) artificial agents.
  • Machine learning informed adaptive agent behavior; rating tasks controlled for participant awareness.

Main Results

  • Nonadaptive agents reinforced ingroup favoritism by reducing cooperation.
  • Adaptive agents weakened ingroup favoritism by building a positive reputation with both ingroup and outgroup members.
  • Participants perceived adaptive agents as fairer and more human than other humans.

Conclusions

  • A positive reputation for outgroup altruism is essential to reduce ingroup favoritism.
  • Adaptive artificial agents can effectively promote intergroup cooperation.
  • Reputation management is a critical factor in designing effective nudge agents for societal benefit.

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