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Inconsistent advice by ChatGPT influences decision making in various areas
1Human and Social Administration Department, Kanazawa University, Kanazawa University Kakuma-machi, Kanazawa, Ishikawa, 920-1192, Japan. odenshin@gmail.com.
Scientific Reports
|July 9, 2024
Summary
ChatGPT significantly influences human decision-making, similar to expert advice, but not for emotionally driven choices or low immediate rewards. Personal fear of invalidity increases susceptibility to AI guidance.
Area of Science:
- Artificial Intelligence
- Cognitive Psychology
- Human-Computer Interaction
Background:
- ChatGPT is increasingly integrated into daily life and decision-making processes.
- Prior research indicates AI can influence human judgment and behavior.
- Understanding the extent and boundaries of AI influence is crucial.
Purpose of the Study:
- To investigate the impact of ChatGPT advice on moral decision-making.
- To compare the influence of ChatGPT advice to expert advice.
- To identify factors moderating the influence of AI in decision-making.
Main Methods:
- Two studies were conducted with a total of 1925 participants.
- Participants' decision-making was observed in response to ChatGPT-generated advice.
- Factors such as emotional content of decisions and personal fear of invalidity were assessed.
Main Results:
- ChatGPT advice influenced decision-making similarly to expert advice.
- Influence was limited for decisions rooted in negative emotions or involving immediate low rewards.
- Personal fear of invalidity correlated with susceptibility to both expert and AI advice, independent of AI trust.
Conclusions:
- ChatGPT's influence on decision-making is comparable to human experts in certain contexts.
- Emotional valence and reward structure can mitigate AI's persuasive power.
- Individual psychological traits, like fear of invalidity, play a role in AI influence, separate from trust in AI.
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