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ChatGPT: is it good for our glaucoma patients?
Gloria Wu1, David A Lee2, Weichen Zhao3
1Department of Ophthalmology, University of California San Francisco, San Francisco, CA, United States.
Frontiers in Ophthalmology
|July 10, 2024
Summary
ChatGPT responses for glaucoma patients require a higher reading level and lack key ophthalmology terms compared to AAO website content. While useful for general information, its readability may be too complex for patients.
Area of Science:
- Ophthalmology
- Artificial Intelligence in Healthcare
- Patient Communication
Background:
- Glaucoma patient education is crucial for treatment adherence and outcomes.
- Current patient education materials vary in readability and accessibility.
- Large language models like ChatGPT offer potential for patient information dissemination.
Purpose of the Study:
- To evaluate ChatGPT's ability to communicate complex medical information to glaucoma patients.
- To compare the readability and content accuracy of ChatGPT-generated responses with established resources from the American Academy of Ophthalmology (AAO).
Main Methods:
- Eight glaucoma-related questions from the AAO website were inputted into ChatGPT.
- Readability of ChatGPT responses was assessed using Flesch-Kincaid, Gunning Fog, SMOG, and Dale-Chall indices.
- ChatGPT answers were compared against AAO website content for key ophthalmic terms and overall readability.
Main Results:
- ChatGPT responses had a significantly higher average readability level (grade 12.5) compared to AAO website text (grade 9.4).
- Key ophthalmic terms appeared less frequently in ChatGPT responses (34/86) versus AAO text (86/86).
- ChatGPT used informal language like "eye doctor" instead of the formal "ophthalmologist".
Conclusions:
- ChatGPT-generated content for glaucoma patients may be too complex due to higher readability scores and a lack of specific terminology.
- Ophthalmologists should ensure AI-generated content is accurate, understandable, and includes essential professional terms.
- While ChatGPT can provide general glaucoma information, careful review and potential simplification are needed for patient comprehension.
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