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How is your feedback perceived? An experimental study of anticipated and delayed conversational feedback
Auriane Boudin1,2,3, Stéphane Rauzy1,3, Roxane Bertrand1,3
1Aix Marseille Univ, Centre National de la Recherche Scientifique, Laboratoire Parole et Langage, Aix-en-Provence, France.
Abstract:
This article presents a different experiment examining the impact of feedback timing on its perception. Dialog sequences, featuring a main speaker's utterance followed by a listener's feedback, were extracted from spontaneous conversations. The original feedback instances were manipulated to be produced earlier, up to 1.5 s in advance, or to be delayed, up to 2 s later. Participants evaluated the feedback acceptability and engagement level of the listener. The findings reveal that 76% of the time feedback remains acceptable regardless of the delay. However, engagement decreases after a 1-s delay while no consistent effect is observed for feedback anticipation.
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