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Exploring Telemedicine Usage Intention Using Technology Acceptance Model and Social Capital Theory.
Liang-Hsi Kung1,2, Yu-Hua Yan2, Chih-Ming Kung3
1Department of Nursing, College of Medicine, National Cheng Kung University, No. 1, University Road, Tainan City 701, Taiwan.
Healthcare professionals in Taiwan find telemedicine useful and easy to use, boosting their intention to adopt this technology. Age influences how usefulness impacts usage, highlighting the need for supportive policies.
Area of Science:
- Health Informatics
- Medical Technology Adoption
- Digital Health
Background:
- Telemedicine is crucial for improving healthcare access and efficiency.
- Understanding factors influencing healthcare professionals' adoption is vital for successful implementation.
- The Unified Theory of Acceptance and Use of Technology (UTAUT) provides a framework for studying technology acceptance.
Purpose of the Study:
- To investigate factors influencing telemedicine technology acceptance among Taiwanese healthcare professionals.
- To examine the role of perceived usefulness, ease of use, social influence, and convenience.
- To explore the moderating effect of age on the intention to use telemedicine.
Main Methods:
- Quantitative research approach utilizing a survey.
- Instrument adapted from the Unified Theory of Acceptance and Use of Technology (UTAUT) model.
- Data collected from 325 healthcare professionals across various medical fields in Taiwan.
Main Results:
- Perceived usefulness, ease of use, social influence, and convenience significantly predict intention to use telemedicine.
- Age was found to moderate the relationship between perceived usefulness and usage intention.
- Findings support the UTAUT model and offer practical insights into telemedicine adoption.
Conclusions:
- Technological and social factors are key drivers for telemedicine adoption among healthcare professionals.
- Tailoring implementation strategies based on user perceptions and demographics, like age, is recommended.
- Policy development should focus on enhancing perceived usefulness and ease of use to promote telemedicine integration.
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