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Published on: May 13, 2022
Organizational structure, agility, and public value-driven innovation performance in the UAE public services
Fatima Almazrouei1, Abu Elias Sarker2, Panagiotis Zervopoulos2
1Business Administration, College of Business Administration, University of Sharjah, Sharjah, United Arab Emirates.
Public sector organizations benefit from change readiness, which boosts organizational agility and innovation performance. Organizational structure significantly influences these relationships, impacting public value creation.
Area of Science:
- Public Administration
- Organizational Behavior
- Innovation Management
Background:
- The public sector requires empirical research on change readiness, organizational agility, and innovation performance.
- The moderating role of organizational structure in these dynamics remains under-explored in public services.
Purpose of the Study:
- To empirically examine the interplay between change readiness, organizational agility, and public value-driven innovation performance.
- To investigate the moderating effects of organizational structure (formalization and centralization) on these relationships within public sector organizations.
Main Methods:
- Data collected from 421 top management respondents in UAE public services.
- Structural Equation Modeling (SEM) used to test hypotheses.
Main Results:
- Change readiness positively impacts organizational agility and public value-driven innovation performance.
- Organizational agility positively influences public value-driven innovation performance.
- Organizational structure moderates the relationships between change readiness, organizational agility, and innovation performance.
Conclusions:
- Change readiness is a key driver for agility and innovation in public services.
- Organizational structure significantly shapes the effectiveness of change initiatives and agility.
- Findings offer insights for enhancing public sector innovation and value creation through strategic structural adjustments.
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