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Using Simulation to Improve Communication Skills
Crystel L Farina1, Jasline Moreno2, Tonya Schneidereith3
1Department of Nursing, George Washington University School of Nursing, 45085 University Drive, Ashburn, VA 20147, USA.
Abstract:
Ineffective communication is implicated in 80% of medical errors, costing the United States approximately $12 billion annually. Teaching communication skills is a component of nursing curricula linked to improved patient outcomes. Simulation-based experience (SBE) is a strategy for healthcare professionals to learn communication skills. Providing nurses with the ability to practice nurse-nurse, nurse-physician, nurse-patient, and team communication skills in a psychologically safe learning environment provides an opportunity for skill development and meaningful self-reflection. The multiple modalities for SBE support needed communication techniques for skill development and acquisition to improve patient outcomes.
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