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Unveiling the e-Servicescape of ChatGPT: Exploring User Psychology and Engagement in AI-Powered Chatbot Experiences

Minseong Kim1

  • 1Department of Management & Marketing, College of Business, Louisiana State University Shreveport, Shreveport, LA 71115, USA.

Behavioral Sciences (Basel, Switzerland)
|July 27, 2024
PubMed

Keywords:
ChatGPTartificial intelligencechatbote-servicescapesenvironmental psychology theory

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