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Milking the Alternatives: Understanding Coffee Consumers' Preferences for Non-Dairy Milk
Nibal Halabi1, Velina Hristova2,3, Ivo Vlaev1
1Warwick Business School, University of Warwick, Scarman Rd., Coventry CV4 7 AL, UK.
Consumer interest in plant-based milk is rising, but extra coffee charges are a barrier. Viewing plant-based milk as a staple increases consumption, suggesting targeted interventions can boost adoption in coffee shops.
Area of Science:
- Food science and consumer behavior
- Dietary trends and sustainability
Background:
- Growing consumer demand for plant-based milk alternatives (PBMA) in coffee.
- Limited research on PBMAs specifically within coffee beverages.
- Extra charges for PBMAs in coffee shops present a consumer barrier.
Purpose of the Study:
- To investigate consumer preferences and behaviors regarding PBMAs in coffee.
- To understand factors influencing the adoption of PBMAs in coffee settings.
- To apply the Theoretical Domains Framework (TDF) and Behavior Change Wheel (BCW) to PBMAs in coffee.
Main Methods:
- Survey of 200 participants across 19 countries.
- Exploration of demographics, coffee habits, and attitudes towards PBMA charges.
- Utilized TDF and BCW frameworks for analysis.
Main Results:
- Taste is the primary driver for coffee choice; cow's milk remains preferred by many.
- Significant opposition to extra charges for PBMAs, particularly among younger demographics (Gen Z, Millennials).
- Viewing PBMAs as a dietary staple positively correlates with increased consumption (TDF: Beliefs about Consequences).
Conclusions:
- Intervention strategies focusing on training and coercion, within the BCW framework, can promote PBMA adoption.
- Addressing extra charges and marketing perceptions are key to increasing PBMA use in coffee.
- Wider PBMA adoption supports inclusivity, health, and environmental sustainability goals.
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