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Development of the Technical Assistance Engagement Scale: a modified Delphi study.

Victoria C Scott1, Jasmine Temple2, Zara Jillani3

  • 1Department of Psychological Science, 9201 University City Blvd, Charlotte, NC, 28223, USA. victoria.scott@charlotte.edu.

Implementation Science Communications
|July 29, 2024
PubMed
Summary
This summary is machine-generated.

A new scale assesses the quality of technical assistance (TA) relationships, crucial for evidence-based intervention implementation. This expert-informed tool helps providers identify strengths and areas for growth in TA engagement.

Keywords:
DelphiFormative evaluationMeasurement developmentTA engagementTechnical assistance (TA) relationships

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Area of Science:

  • Implementation Science
  • Capacity Building
  • Program Evaluation

Background:

  • Technical assistance (TA) is vital for implementing evidence-based interventions.
  • Existing measurement tools for TA are limited, especially for assessing provider-recipient relationship quality.
  • Strong TA relationships are linked to better program implementation outcomes.

Purpose of the Study:

  • To develop an expert-informed scale for measuring the quality of TA relationships.
  • To address the gap in measurement tools for critical TA components.

Main Methods:

  • A modified Delphi approach was used, involving two rounds of surveys and expert panel discussions.
  • TA experts from diverse U.S. organizations and roles participated.

Main Results:

  • The Delphi process yielded a consensus on the key domains and items for TA relationships.
  • The resulting TA Engagement Scale comprises six domains and 22 items.

Conclusions:

  • The TA Engagement Scale serves as a formative evaluation tool for TA providers.
  • It facilitates identifying relationship strengths, growth areas, and communication needs.
  • This scale promotes systematic TA data collection, evidence generation, and cross-setting comparisons.