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Development of the Technical Assistance Engagement Scale: a modified Delphi study
Victoria C Scott1, Jasmine Temple2, Zara Jillani3
1Department of Psychological Science, 9201 University City Blvd, Charlotte, NC, 28223, USA. victoria.scott@charlotte.edu.
Implementation Science Communications
|July 29, 2024
Summary
A new scale assesses the quality of technical assistance (TA) relationships, crucial for evidence-based intervention implementation. This expert-informed tool helps providers identify strengths and areas for growth in TA engagement.
Area of Science:
- Implementation Science
- Capacity Building
- Program Evaluation
Background:
- Technical assistance (TA) is vital for implementing evidence-based interventions.
- Existing measurement tools for TA are limited, especially for assessing provider-recipient relationship quality.
- Strong TA relationships are linked to better program implementation outcomes.
Purpose of the Study:
- To develop an expert-informed scale for measuring the quality of TA relationships.
- To address the gap in measurement tools for critical TA components.
Main Methods:
- A modified Delphi approach was used, involving two rounds of surveys and expert panel discussions.
- TA experts from diverse U.S. organizations and roles participated.
Main Results:
- The Delphi process yielded a consensus on the key domains and items for TA relationships.
- The resulting TA Engagement Scale comprises six domains and 22 items.
Conclusions:
- The TA Engagement Scale serves as a formative evaluation tool for TA providers.
- It facilitates identifying relationship strengths, growth areas, and communication needs.
- This scale promotes systematic TA data collection, evidence generation, and cross-setting comparisons.
