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Service-oriented HRP bundles and team performance: A team-level serial mediation model

Qi Lin1,2, Jui-Chen Peng3, Liqiong Lin1

  • 1College of Economics and Management, Fujian Agriculture and Forestry University, Fuzhou City, PR China.

Heliyon
|August 2, 2024
PubMed
Summary

Service-oriented human resource practices boost team performance by enhancing psychological capital and work engagement. Implementing these strategies is key for financial service teams to achieve better results.

Keywords:
Service-oriented human resource practice bundlesTeam performanceTeam psychological capitalTeam work engagement

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