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Co-creating Humanistic AI AgeTech to Support Dynamic Care Ecosystems: A Preliminary Guiding Model
Amy S Hwang1,2, Thomas Tannou2, Jarshini Nanthakumar1
1Department of Occupational Science and Occupational Therapy, University of Toronto, Toronto, Ontario, Canada.
Artificial intelligence (AI) in aging technology (AgeTech) presents ethical challenges. A humanistic lens is crucial for understanding AI AgeTech
Area of Science:
- Gerontology and Technology Ethics
- Human-Computer Interaction
- Sociology of Aging
Background:
- Digital transformation necessitates technology for successful aging, impacting health, social care, and engagement.
- Artificial intelligence (AI) is increasingly integrated into AgeTech, raising significant ethical concerns.
- Existing AI ethics debates often overlook the relational dynamics within care ecosystems.
Purpose of the Study:
- To examine the ethical, sociological, and technological implications of AI AgeTech within care ecosystems.
- To propose a humanistic framework for developing and utilizing AI AgeTech.
- To guide the co-construction of AI AgeTech that supports successful aging.
Main Methods:
- Co-construction of intersectional care experiences by a transdisciplinary working group.
- Development of a preliminary guiding model for AI AgeTech innovation.
- Utilizing visual probes, tools, and techniques for practical application.
Main Results:
- AI AgeTech acts as a semi-autonomous actor influencing functioning and relationships within care ecosystems.
- A model is proposed that integrates humanistic attributes, values, and design orientations.
- The model captures the complexities of dynamic care ecosystems involving older adults, care partners, and service providers.
Conclusions:
- A humanistic approach is essential for navigating AI AgeTech's ethical and social complexities.
- The developed model provides a framework for responsible AI AgeTech innovation.
- Promoting successful aging requires a nuanced understanding of AI AgeTech's role in evolving care arrangements.
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