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Perceived Benefit and Satisfaction With a Tablet Computer and an Emergency Smartwatch by Older Adults and Their
Patrick Wiegel1,2,3, Marina Liselotte Fotteler2,4, Brigitte Kohn1,3
1Research Unit on Ageing, Agaplesion Bethesda Clinic Ulm, Zollernring 26, Ulm, 89073, Germany, 49 731187 ext 191.
JMIR Human Factors
|August 6, 2024
Summary
Assistive technologies (ATs) like smartwatches showed improved safety and satisfaction for older adults in a real-world pilot study. While tablet computers had mixed results, ATs offer potential for enhancing daily living and independence.
Area of Science:
- Gerontology
- Human-Computer Interaction
- Rehabilitation Engineering
Background:
- Assistive technologies (ATs) can enhance older adults' quality of life and independence.
- Technological advancements have increased AT availability, but real-world evidence on benefits and satisfaction is limited.
- Caregiver burden can potentially be reduced by effective AT implementation.
Purpose of the Study:
- To evaluate the perceived benefits and user satisfaction with ATs in a real-world setting.
- To compare the effectiveness of a tablet computer and a smartwatch for older adults.
- To identify everyday challenges and improvements related to AT use.
Main Methods:
- A prospective, real-world pilot study involving community-dwelling adults aged 65+ and their relatives.
- Participants used either a simplified-interface tablet or a smartwatch with emergency contacts for 8 weeks.
- Outcomes included technology acceptance, user satisfaction, and performance using validated assessment tools.
Main Results:
- Older adults using smartwatches reported higher technology acceptance and satisfaction than tablet users, though not statistically significant.
- Relatives using the tablet computer showed a significantly higher intention to use compared to older adults.
- Smartwatch use led to significant improvements in performance and satisfaction related to safety and emergency situations.
Conclusions:
- Widespread AT adoption faces obstacles, indicating a need for further research and development.
- ATs show potential benefits in safety for older adults, but communication benefits were not evident.
- Future AT development must integrate the needs and goals of older adults, relatives, and caregivers for improved acceptance and effectiveness.

