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Assessment of Healthcare Quality Provided to Children with Malaria in Ghana
Haphsheitu Yahaya1, Queen Esther Adeyemo1, Priscilla Aboagye-Mensah1
1Regional Institute for Population Studies, University of Ghana, Accra, Ghana.
Insights
Healthcare quality for pediatric malaria patients in Ghana showed high protocol adherence but moderate patient satisfaction. Further research into patient-centered strategies is recommended to enhance care experiences.
Area of Science:
- Pediatric infectious diseases
- Healthcare quality assessment
- Public health in Sub-Saharan Africa
Background:
- Growing concerns about malaria patient care quality.
- Limited focus on quality of care for children under five with malaria.
- Study conducted at Princess Marie Louis (PML) Children's Hospital in Accra, Ghana.
Purpose of the Study:
- Evaluate the quality of care for children under five diagnosed with malaria.
- Assess adherence to malaria management protocols.
- Measure patient satisfaction with malaria treatment.
Main Methods:
- Quantitative cross-sectional survey.
- Random selection of 74 healthcare staff and 301 parents.
- Descriptive statistics and regression analysis.
Main Results:
- Healthcare professionals demonstrated high adherence to standard malaria management protocols.
- Patient satisfaction levels were moderate.
- Patient satisfaction was below the national average.
Conclusions:
- While clinical protocols are followed, patient satisfaction requires improvement.
- In-depth investigation into innovative, customer-oriented approaches is necessary.
- Enhancing patient-centered care is crucial for pediatric malaria treatment.
Background:
There is a growing concern regarding the quality of care received by patients with malaria. However, the quality of care provided to children under the age of five who have contracted the disease has yet to receive sufficient attention. Accordingly, we evaluated the quality of care provided to children under five diagnosed with malaria at Princess Marie Louis (PML) Children's Hospital in Accra, Ghana.
Methods:
The objective of this study was to evaluate the quality of care provided to children under 5 years of age diagnosed with malaria through a quantitative approach via a cross-sectional survey. The study randomly selected 74 staff members and 301 parents whose children received malaria treatment at the PML Children's Hospital. This research encompassed a descriptive statistical summary and regression analysis.
Results:
Healthcare professionals exhibited a relatively high adherence to standard protocols for malaria management. Patient satisfaction was moderate and lower than the national average.
Conclusion:
To improve patient satisfaction, an in-depth investigation of innovative and customer-oriented approaches should be conducted.
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