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Crisis Receiving and Stabilization Facilities: Designing Systems for High-Acuity Populations
Margaret E Balfour1, Chris A Carson2
1Connections Health Solutions, 2802 East District Street, Tucson, AZ 85714, USA; Department of Psychiatry, University of Arizona College of Medicine, Tucson, AZ, USA.
Crisis facilities offer a safe alternative for behavioral health emergencies, diverting individuals from emergency departments and jails. This framework guides policymakers in designing effective crisis care systems centered on patient needs and stakeholder collaboration.
Area of Science:
- Behavioral Health
- Public Policy
- Healthcare Systems
Background:
- Emergency departments and jails are often used for behavioral health crises, which can be suboptimal.
- Individuals and families in crisis require accessible, therapeutic alternatives.
- Community stakeholders, including first responders, need clear guidance on crisis service capabilities.
Purpose of the Study:
- To provide a framework for policymakers to design effective crisis care systems.
- To ensure crisis services are centered around the needs of individuals and families.
- To clarify the roles and capabilities of different crisis facility components.
Main Methods:
- The paper proposes a conceptual framework for organizing crisis services.
- It emphasizes a continuum of care, prioritizing least restrictive settings.
- It highlights the importance of stakeholder understanding of facility capabilities.
Main Results:
- A structured continuum of care ensures appropriate placement for varying acuity levels.
- Clear understanding of facility capabilities enhances system efficiency and safety.
- Policymakers can utilize this framework to optimize crisis response.
Conclusions:
- Effective crisis facility design requires a needs-centered, collaborative approach.
- A continuum of services ensures appropriate care in the least restrictive environment.
- This framework supports the development of robust and accessible behavioral health crisis systems.
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