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Exploring the Link Between Emotional Intelligence and Compassionate Communication in Nurses: A Cross-Sectional Study
Rabia Arpacı1, Fatma Karasu2, Duygu Ayar3
1Department of Psychiatric Nursing, Yusuf Şerefoğlu Faculty of Health Sciences, Kilis 7 Aralık University, Kilis, Turkey.
Western Journal of Nursing Research
|August 12, 2024
Summary
Nurses with higher emotional intelligence demonstrate better compassionate communication. This connection is vital for enhancing patient care quality and effectiveness, leading to improved health outcomes.
Area of Science:
- Nursing
- Healthcare Communication
- Psychology
Background:
- Nursing aims to improve health, prevent disease, and heal patients.
- Enhancing nurses' performance is key to qualitative and effective nursing care.
- Factors influencing nurses' professional abilities require investigation.
Purpose of the Study:
- To examine the association between emotional intelligence and compassionate communication in nurses.
- To understand how emotional intelligence impacts nurses' ability to communicate compassionately.
Main Methods:
- Cross-sectional, descriptive study design.
- 140 nurses from a public hospital in Kilis, Turkey, participated.
- Data collected using demographic forms, Emotional Intelligence Scale, and Compassionate Communication Scale.
Main Results:
- Nurses' emotional intelligence and compassionate communication levels were above average.
- A significant positive association was found between emotional intelligence and compassionate communication (P < .001).
- Emotional intelligence explained 10.4% of the variance in compassionate communication (R² = 0.104).
Conclusions:
- Emotional intelligence is linked to compassionate communication in nursing practice.
- Developing nurses' emotional intelligence can enhance compassionate communication.
- Prioritizing emotional intelligence and compassionate communication improves patient-centered care.
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