Evaluating ChatGPT platform in delivering heart failure educational material: A comparison with the leading national cardiology institutes

  • 0Department of Medicine, Metrohealth Medical Center, Cleveland, OH, USA; Case Western Reserve University, Cleveland, OH, USA.

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Summary

This summary is machine-generated.

ChatGPT answers on heart failure are harder to read and less actionable than traditional patient education materials. While AI chatbots show promise, further research is needed for reliable patient education resources.

Area Of Science

  • Medical Informatics
  • Artificial Intelligence in Healthcare
  • Patient Education

Background

  • Patient education is vital for heart failure management.
  • Artificial intelligence (AI) chatbots are emerging as potential tools.
  • ChatGPT is a widely recognized public chatbot.

Purpose Of The Study

  • To evaluate the readability of ChatGPT responses for heart failure patient questions.
  • To compare ChatGPT's educational material quality against existing resources.

Main Methods

  • Comparative analysis of ChatGPT responses and materials from top US cardiology institutes.
  • Readability assessment using validated calculators.
  • Blind evaluation of readability and actionability via The Patient Education Materials Assessment Tool (PEMAT) by four heart failure specialists.

Main Results

  • ChatGPT responses were longer and more difficult to read than existing materials.
  • ChatGPT content was at an undergraduate and 9-10th grade reading level.
  • ChatGPT achieved a competitive PEMAT readability score (75%) but had the lowest actionability score (66.7%).

Conclusions

  • AI chatbots like ChatGPT have potential for patient education, with ongoing improvements.
  • Current limitations necessitate further research to ensure AI chatbot integrity and reliability for patient use.

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